SHIPPING & DELIVERY
MYKI AI SHIPPING DOOR TO DOOR

shipping can take as long as 21 days based on your destination country.
Please note that while we do our best efforts to deliver your order within the estimated time frame,
dispatch and delivery times are based on estimation only and are not guaranteed.

Myki is not responsible for any delays caused by matters not under its full direct control, including without limitation due to destination customs clearance processes, delays caused by the shipping company etc.

Please be aware that import duties and taxes may apply upon receipt.

such duties and taxes are beyond our control as they are set by the customs authority of your destination country and depend on several factors such as country of origin of the purchased product, local VAT rates and local import taxes.it will be your responsibility to pay them when asked to by your local authorities.

SHIPPING RATES

DOMESTIC – (ISRAEL) 30 ILS ₪

We offer door to door express delivery by messenger within 3 working days on all orders

FREE – pick up from our store – we will contact you to set up the picking day

WORLDWIDE

FREE WORLDWIDE SHIPPING ON ALL ORDERS ABOVE 550₪ ILS

INTERNATIONAL – 130 ILS₪ Delivered by Express Courier shipment in 4-14 working days

Please be aware that import duties and taxes may apply upon receipt, such duties and taxes are beyond our control as they are set by the customs authority of your destination country and depend on several factors such as country of origin of the purchased product, local VAT rates and local import taxes. It will be your responsibility to pay them when asked to by your local authorities.

RETURNS & EXCHANGE

We hope you are happy with the items you purchased at MYKI ONLINE SHOP, but if for some reason you are dissatisfied with your purchased, there is no problem. You can return or replace any item. All returns must be authorized by us before sending merchandise back.

Before you send your items back to us you please contact our customer service: shop@myki.co.il ,You will then receive return instructions by email. Do not send anything without contacting us first, as this may lead to longer handling time and delayed refunding.

Myki has 14 days return policy

EXCHANGES (IF APPLICABLE)

Purchased items are exchangeable into a different size or new item base on stock availability upon receipt.

If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

Any unwanted items must be shipped /post mark within 14 days of receipt in their original condition, not worn, used, or washed, modified, or damaged.

The identification tag must be still attached to the item

Your refund will be made to the credit/debit card you used for order immediate after receiving your return

Please note:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Shipping costs are excluded from all refunds even if your order included free shipping

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing

shipping insurance. We do not guarantee that we will receive your returned item.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received

your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your

credit card or original method of payment, within a certain amount of days

Late or missing refunds (if applicable)

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at

shop@myki.co.il.

SALE items (if applicable) – Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

ONLINE SHOP PAYMENT

All prices in our online shop are in ILS (Israel currencies). Customer will be charged in ILS.

You can choose to pay with credit card or already registered PayPal account.

SIZE GUIDE

Some of our top, dress and outerwear garments are made one size, because we believe they can have

the same impact on different sizes and bodies

xs s m l xl
israel 34-36 36-38 38-40 40-42 42-44
france 34-36 36-38 38-40 40-42 42-44
it 36-38 38-40 40-42 42-44 44-46
uk 8 10 12 14 16
us 4 6 8 10 12
japan 5 7 9 11 13